Return Window
- 14 days for returns
- 7 days for exchanges
Conditions
Item must be unused, with all accessories, packaging, and receipt.
Non-returnable
Custom orders, opened personal care items, final-sale items, food.
Process
- Contact us within 14 days
- We arrange pickup
- Inspection takes 1-3 days
- Refund within 5-7 business days
Refund Methods
Refund is issued via the original payment method.
Fees
- Defective items: free return
- Change of mind: 50 EGP pickup fee
Contact
info@zestegypt.com
